Testimonials

Read what our clients have to say.

G.S.

I worked with Carol over the past 18 months leading to the sale of 2 of my properties. Carol and her team brought subject matter expertise, market knowledge, and above all a genuine interest to do whatever is needed to add value and ensure project success for me as a seller and for the buyer who will call these places home. The classy approach that Carol and the team bring to the real estate market in Cambridge is refreshing. Doing the right thing and keeping high standards front and center in not taken for granted. Carol and her team used everything in their toolbox to ensure success. They tapped the marketing machine of Compass and brought many voices to our discussions to ensure that we have a different perspective. This allowed us to have a thorough marketing strategy tapping both traditional media and social media to target reach not only local and national markets but also international individuals looking to relocate to the Cambridge tech and biotech hub. We got inquires from New York, California, Hong Kong, and London to name a few. Lastly, a solid team was created as a result of this experience built on the foundations of trust, data-driven analytics, smart marketing, and spear-like focus to achieve a common goal for me as a developer and for the new homeowner. You will be in good hands to work with Carol and the team. They are simply fabulous!

S.K.

We have successfully and efficiently completed the sale of the condo at 145 Brooks and I can honestly say that Zarya could not have made it any easier than she did. She was such a pleasure to work with always quick to respond with a can-do attitude, super-efficient at each step, keeping us informed through regular and clear communication, and making excellent choices when we asked her to take on a decision or action due to our not being on-site. With the public health crisis that arose in the midst of our listing and sale process, it could have easily become untenable or, at the very least, stressful for us to continue with the process, but Zarya kept things moving in a seemingly relaxed but very effective way. She was just fantastic to work with!

P.G.

Working with Shannah Hall Franckum and Carol Kelly and the entire Carol Kelly Team was a first-class experience. Shannah, Carol, and the team showed solid professionalism from the first meeting we had. They facilitated the purchase of our new home in Belmont without a hitch. There were many critical time-sensitive issues and they were all handled flawlessly in a timely manner leading to the successful and low-stress purchase of our new family home. Shannah and Carol were able to guide us through a highly competitive and challenging real estate market. Once settled in our new home we again turned to Shannah and Carol to market and sell the house we were moving out of Arlington. Again they performed a simple and clean execution and sold our old house in a matter of days for a record price, far above asking. The entire process was handled perfectly! Our questions were always answered directly and honestly. Shannah and Carol made the normally stressful process of buying and selling a home almost easy. My wife and I would recommend them with the highest regard for buying or selling your property. I cannot imagine working with anyone else! We would be happy to follow up with anyone as needed.

F.B.

Carol kelly helped us find our dream home! We recently relocated from Cambridge to Acton, Massachusetts. We have a 9-month-old baby and needed more space to spread out as a family. Carol took the time to get to know us and our individual needs and preferences. We were first-time house hunters, and she helped us learn to trust our gut and how to view houses with a critical eye for quality and condition. She was a master negotiator and we felt completely comfortable trusting her judgment when it came to strategy. Carol always answers her phone. We felt like we were her first priority throughout the whole process. In the end, after a heartbreak that I thought we might not come back from the house had a bad inspection, we found our absolute dream home. This house has everything we wanted and more. I would recommend carol over and over again. Plus, she loved our baby!

R.S.

I have bought a number of residential properties over the years. Carol Kelly is by far the best real estate agent I have ever worked with. She has helped me buy and sell properties in Cambridge. She knows the market, she knows how to evaluate properties and how to arrange with painters, stagers, cleaners, and window washers to put a property in the best condition to sell it, most importantly, she knows how to listen to her clients and get the result they want. When my wife and I were looking for a house to buy, carol listened to what we said we wanted and only showed us properties that fit our criteria. When we decided to sell our house, carol was able to accelerate the timeline when circumstances required that we needed to sell months earlier than we had originally thought we would. Carol is the best.

R.S.

I came to the Carol Kelly team having had a negative experience with a previous realtor who wasn’t able to move my condo in Cambridge after almost two months. From the very beginning, my experience with Zarya Miranda and her Carol Kelly colleagues was flawless. Their seasoned experience with the Cambridge real estate market, understanding of staging and price point, and timing of the process led to a robust sale. All of the team members were friendly, professional, and polished. I cannot say enough about how wonderful the Carol Kelly team is.

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The Carol Kelly Team works effortlessly to bring ease and competence to the otherwise complex process of buying or selling a home by tailoring their approach in order to match the client's needs.
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